Work with Us
Join the dedicated team of individuals responsible for staging, arranging, acting in, and producing The Shakespeare Theatre of New Jersey's performances!
Part-Time Patron Services Associate
The Patron Services Associate is the face of The Shakespeare Theatre of New Jersey. The associate’s mission is to ensure that our patron’s experience is exceptional. The Patron Services Office provides concierge service, assisting patrons with anything that may enhance their experience. This can range from helping patrons pick out seats and dates to helping them find their way to the theater. The associate will build relationships with our patrons.
We seek individuals with a background in sales/customer service who are excellent speakers, courteous, friendly, and patient. The candidate should also have sales abilities. Box office experience and experience with Theatre Manager or other ticketing programs are a plus. Daytime, evening, and weekend hours are required.
Duties include: fielding calls, assisting patrons with sales, exchanges and general inquires, managing patron correspondences with the box office, cross-selling and upselling productions, making follow-up calls, assembling mailings (tickets, postcards, donation packages), entering and consolidating information in Theatre Manager, pulling basic reports, helping assistant management with maintenance and inventory of the gift shop and concessions, providing general support to the Patron Services Manager and Assistant Managers.
Please submit a cover letter, resume, and references to Antonio Romero, Sales and Patron Services Manager.